Frequently Asked Questions

Welcome to the Pump Supplies FAQs page! We understand that choosing the right pump solution or navigating pump-related challenges can be complex, which is why we’ve compiled answers to the most commonly asked questions about our products and services.

At Pump Supplies, we specialise in providing high-quality pumping equipment and expert support for a wide range of industries, including construction, agriculture, utilities, and more. With decades of experience, our team is dedicated to helping you find efficient, reliable, and cost-effective solutions for all your pumping needs.

Whether you’re looking for guidance on pump installation, advice on maintenance, or need assistance troubleshooting an issue, this page is here to provide quick and clear answers. Can’t find what you’re looking for? Don’t worry – our friendly team is always on hand to help.

Contact us today to speak to a member of our team or explore our full range of services and products.

Pump Supplies – Your Trusted Partner in Pumping Solutions.

How can I get a quote for pump hire or purchase?

You can contact us directly through our website or by phone to discuss your requirements, and we will provide a detailed, no-obligation quote.

Can Pump Supplies provide equipment for both short-term and long-term needs?

Yes, we offer flexible solutions tailored to meet both short-term and long-term requirements. Our extensive hire fleet is available for immediate deployment for any duration, ensuring that our clients’ needs are met regardless of the project size or duration.

What happens if a pump fails during a critical operation?

In the unlikely event of a pump failure, our emergency response team is on call 24/7 to resolve the issue. We provide rapid troubleshooting, repair, or replacement to minimise downtime and ensure your operations can continue with minimal disruption.

What is a sump pump, and how does it work?

A sump pump is designed to remove water that has accumulated in a sump basin, typically found in basements or crawl spaces. It works by detecting rising water levels and automatically pumping the water away from the area to prevent flooding.

Can sump pumps handle solids or debris?

Most standard sump pumps are designed for clean water. However, if your application involves debris or solids, you may need a specialised sump pump with a grinder or solids-handling capability.

What is a pumping station, and what is it used for?

A pumping station is a facility designed to move water, wastewater, or other fluids from one location to another, especially in situations where gravity flow is insufficient. They are commonly used in municipal, industrial, and agricultural applications.

What is a dewatering pump, and when is it used?

A dewatering pump is used to remove unwanted water from construction sites, mines, or flooded areas. It’s ideal for situations requiring the rapid removal of large volumes of water.

What types of dewatering pumps do you offer?

We offer a range of dewatering pumps, including centrifugal, submersible, and trash pumps, each suited for specific applications like handling debris, high flows, or deep water.

What is a slurry pump, and what is it used for?

A slurry pump is designed to handle abrasive, high-density slurries typically found in mining, dredging, and industrial applications. These pumps are built to resist wear and maintain efficiency under tough conditions.

How do I select the right slurry pump for my application?

Choosing the right slurry pump depends on factors like slurry concentration, particle size, and flow rate. Our team can guide you through the selection process to ensure optimal performance and durability.