Pump Supplies

Just a quick email to tell you how helpful your Gloucester team has been over the last few months. We have (had) a 17 year-old Tsurumi sump-pump in our tanked basement – my office. After 17 years, and despite a relatively gentle life, I thought it deserved a service. When this was done, we discovered that the original installation, though technically sound, hadn’t been carried out with any thought for future maintenance or pump replacement. Given the pump’s age and the potential consequences of failure, this was just another worry at a time that was already extremely stressful for me. Anyway, Mark, Wes, Graham, Jay and Charmagne have been wonderfully professional, knowledgeable (and patient) ambassadors for your business and have brought enormous peace of mind. We now have a new Poma 4 pump, the connections have been changed to enable easy pump removal/replacement in future, and the old pump is still available as a temporary emergency standby. I’ve told them individually how pleased we are, but I wanted you to know too.